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Critical Rescue International (CRI) is Nigeria's first national advanced medical paramedic company. We are in business to manage medical emergencies wherever and whenever they occur in our area of operation.
On hand to deliver our innovative services is a team of uniquely qualified international and local medial personnel. We operate a fleet of ambulances that are mobile intensive care units and response cars that are fully loaded with Advanced Life Support facilities.
CRI is backed locally by the formidable strength of UNIC Insurance Plc, one of Nigeria's largest Insurance companies. We also have agreements with some of the best equipped hospitals in Lagos State. This guarantees all subscribers transported by CRI, instant admission. Some of these hospitals are THE Cardiac Centre, First Consultants, Med-In, Gold Cross, St. Nicholas and Heritage Hospital.
CRI brings to the Nigerian market world class medical technology currently in use in the world's most advanced countries. At the heart of CRI is the Call Centre, and innovation unmatched in Nigeria. Staffed by trained and accredited emergency dispatchers, the Centre manages thousands of calls 24 hours a day, 7 days a week.
The CRI Emergency Dispatch System EDS, has been used to manage more than 10 million 911-type calls in the US, UK, S.A., Australia, India, Argentina, Venezuela and now Nigeria. When a call is received, the EDS prompts the emergency medical dispatchers to ask relevant questions which enable them to quickly determine the severity of the caller's case.
In an emergency, an ambulance with requisite equipment and personnel is immediately dispatched to arrest the situation while CRI continues to provide you life-saving advice over the phone until the ambulance arrives.
Non-emergency calls are handled by the CRI Medical Help Desk. Here, qualified nurses and doctors working with a sophisticated system called TELEMEDICINE, assess the caller through symptoms given over the phone and advise accordingly. |
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CRI's business is to ensure that when your Golden Hour comes, quality medical care is easily available to you. CRI is the first national advanced medical emergency, ambulance and paramedic company in Nigeria.
We provide world class pre-hospital emergency management as well as the management of non-emergency calls. Locally, we are backed by the formidable strength of one of Nigeria's largest insurance companies, UNIC Insurance PLC. CRI in partnership with UNIC are proud to be the sole agents for BUPA Health Insurance within Nigeria. |
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At CRI, staff quality is never compromised, as we are all too aware of the grave risks involved in saving lives. Consequently, we have brought a team of highly experienced paramedic and trauma medicine personnel from South Africa committed not only to uplifting Emergency Medical Standards to international levels, but also to growing this expertise locally.
This team which exudes the high-octane energy and talent unique to the emergency medical industry, boasts of paramedics trained to the highest standards in the world. CRI also has trained and experienced fire fighters and rescue medics, emergency disaster coordinators, medical call centre technology managers and trainers, medical fleet managers and most of all, emergency medical trainers tested in teaching Basic Life Support through to Advanced Life Support. |
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CRI is equipped with the up-to-date emergency medical rescue technology and expertise available in the world. We are linked to the most current medical developments around the globe by several world leading systems.
These software platforms have been ingeniously integrated over the last few years in South Africa to provide a totally seamless, safe and efficient medical Trauma and Advice Centre customised to suit African conditions.
To effectively respond to rescue calls, CRI has brought in current advanced medical equipment in the UK, USA, South Africa, and consequently, the world.
- CRI ambulances are well equipped mobile intensive care units. This guarantees the best possible chances of minimising the dangers to your life.
- CRI response cars are equipped with Advanced Life Support equipment and staffed by highly experienced doctors and paramedics.
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The very heart of CRI is the Emergency Call Centre which is open to you 24 hours a day. This centre is staffed by highly trained and accredited local and international emergency dispatchers comparable to those anywhere in the world.
The CRI Emergency Dispatch System EDS, has been used to manage more than 10 million 911-type calls in the USA, UK, South Africa, Argentina, Venezuela, India, Australia and now Nigeria. Through the EDS, a call immediately prompts the emergency medical dispatchers who implement the system to ask relevant question. This enables them to quickly determine the severity of the caller's case.
If considered an emergency, an ambulance with the appropriate equipment and personnel is promptly dispatched to handle the situation. However, we continue to give you life-saving advice over the phone until the ambulance arrives.
If you do not have a nominated hospital, rest assured. CRI has already identified and entered into partnership with the best private and specialist hospitals. These hospitals are all well equipped with accredited trauma and medical facilities. Our agreement with these partner hospitals guarantee you immediate admission if transported these by CRI. Among these are St. Nicholas, The Cardiac Centre, Heritage Hospital, Med-In, First Consultants and Gold Cross.
Non-emergency medical calls are not abandoned as qualified doctors and nurses are in the Call Centre 24 hours a day on the CRI Medical Help Desk. Using a modern system called "telemedicine", the caller is assessed through symptoms given over the telephone and advised accordingly. If at any point our doctors think it appropriate or the symptoms change and the situation becomes an emergency and ambulance will be dispatched immediately.
Our Crisis Centre is equipped with the most contemporary medical IT software. These allow uniquely trained personnel to quickly and efficiently attend to incoming calls. These software which have been successfully tested around the world give CRI access to a world of medical information necessary to deal with a comprehensive range of complications. They also ensure a constantly updated database of our clients' medical histories and personal details. |
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