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Our core business is the management of medical emergency, wherever and whenever they occur within our area of operation.
On hand to deliver our innovative services is a team of uniquely qualified international and local medial personnel. We operate a fleet of ambulances that are mobile intensive care units and response cars that are fully loaded with Advanced Life Support facilities.
CRI, backed by UNIC Insurance, has agreements with leading local hospitals to ensure that our members are assured of rapid admission when transported by CRI.
At the heart of CRI is the Call Centre, and innovation unmatched in Nigeria. Staffed by trained and accredited emergency dispatchers, the Centre manages thousands of calls 24 hours a day, 7 days a week.
When a call is received, the EDS prompts the emergency medical dispatchers to ask relevant questions which enable them to quickly determine the severity of the caller's case.
In an emergency, an ambulance with requisite equipment and personnel is immediately dispatched to arrest the situation while CRI continues to provide you life-saving advice over the phone until the ambulance arrives.
Non-emergency calls are handled by the CRI Medical Help Desk. Here, qualified nurses and doctors working with a sophisticated system called TELEMEDICINE, assess the caller through symptoms given over the phone and advise accordingly.
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