About Us

Critical Rescue International (CRI) was founded in 2001 as Nigeria’s first advanced paramedic (Emergency Medical Services) company. Over the ensuing years, we have developed a strong international reputation in the areas of health information and advice, medical assistance, primary healthcare, emergency and non-emergency medical response, benefits administration, and industrial health services.

By leveraging on technological advances and data analytics, CRI provides a host of healthcare products that are customer centric and wellness oriented. Our services are provided to tens of thousands of members in both the corporate and consumer healthcare space. Our corporate clients are involved in a variety of sectors including oil and gas, manufacturing, telecommunications, maritime, and educational sectors. Our consumer clients benefit from our expertise in physician home consultation, primary healthcare, telemedicine, medical and health information, and medical response and evacuation services. At the core of our services, our 24/7 Medical Assistance Call Centre coordinates all of our client’s activities and health services.

Outside of our own healthcare services, CRI maintains strategic partnerships with medical facilities and organizations both domestically and internationally. Our 3rd Party Medical Marketplace consists of Pre-Audited Secondary and Tertiary Medical Facilities, Critical Care Facilities, Diagnostic Centres, Specialist Consultants, and other Ancillary Medical Service Providers.

CRI’s medical and non-medical team is always ready to serve you and your family, as we are always Valuing Life.

Our Vision

To be Nigeria’s industry leader in the provision of medical assistance and healthcare services, affordably and compassionately.

Core Values

Quality - We guarantee excellence through our quality assurance and continuous improvement process.
Affordable - Cost effective services that gives you value for your money.
Compassion - Our Clients are treated with utmost respect, in a dignified and courteous manner.
Integrity - We adhere to strict moral and ethical principles and standards.
Teamwork - Our commitment to one another enhances our dedication to you.
Customer service - The treatment and service of to our clients is paramount for our business.

Our Mission

To pioneer customer-centric healthcare solutions while leveraging on our core values.

Frequently Asked Questions

WHICH INSURANCE COMPANIES DO CRI WORK WITH?

CRI provides healthcare services for a variety of domestic HMOs and international insurance companies. Examples of HMOs include AXA Mansard and KBL. Examples of international insurance companies include BUPA and CIGNA. Contact your HMO or Insurance Company to find out if CRI is listed as a preferred provider.

WHAT DOES CRI DO?

WHAT CAN I EXPECT FROM THE STAFF?

WHAT ABOUT THEIR TECHNOLOGY?

CRI knows that technology is the driving force in advances in medicine and other service delivery. Our electronic medical records, telemedicine, 24/7 call centre, and data analytics sets us apart from the competition.

BUT I THINK I NEED TO GO TO A SPECIALIST HOSPITAL